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Returns, Refunds and Warranty

Return Policy & Instructions

Before you submit your return, please read our Return Policy & Instructions below. To return your items and receive an RMA number, please go to:. Help Center -> Click "Return" under Manage your orders section. You have 30 DAYS RISK FREE TRIAL to try

Reencle Warranty

IMPORTANT RESTRICTION FOR SERVICEReencle(Hanmi Flexible US Inc.) may restrict warranty service for hardware products to the country where Reencle or its Authorized Distributors/Resellers originally sold the products. STANDARD ONE YEAR LIMITED WARRANT

Do I need an RMA number for a return? How do I get this?

You will need an RMA (Return Merchandise Authorization) number on the box along with your name so we can easily identify the returned unit. To obtain an RMA number, please contact Reencle Support. When receiving an RMA you will also be provided with

Do you offer instructions for DIY repairs?

Yes, please visit our Help Center-How to Repair/Repace Parts  for links to all of our installation guides!

Replacement Alerts