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Please feel free to reach out to our Support Team via email anytime!

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Reencle

Welcome to Reencle US Help Center. Customer Support. Reencle Home Electric Composter. Reencle Prime Food Recycler. The Kitchen-to-Garden Fertilizer Composter uses microorganisms to make compost out of all your food waste. Reduce up to 90% of your food waste & create rich, organic fertilizer Hold 1.5lbs of food waste Odor-free 3-layer filtering system Includes Compost Shovel, ReencleMirobe (1)bag and Carbon Filter (2)

Reencle Support

SHIPPING POLICY
USA : We offer FREE SHIPPING on orders over $50+ to the 48 contiguous United States
$9 flat rates applies to orders under $50. (For 48 contiguous US)
Shipping costs for a Reencle unit are $100 for Hawaii and Alaska.  Currently, we do not ship to Puerto Rico, American Samoa, Guam, Northern Marina Islands, and U.S. Virgin Islands. 
Depending on your zipcode(shipping address)the delivery timelines will vary.
It may take from 5-7 business days for deliveries.
In case it takes more time we will keep you informed via SMS messages or emails.
You can check your order status 24/7 on our store website(Help Center) or using the Live Chat bubble. 
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What is your shipping policy?

Reencle Flex is a monthly subscription program.
It means that you can rent Reencle as soon as you pay the monthly fee.
Please refer to the link below.

https://reencle.co/collections/reencle/products/reencle-flex

Subscription vs. Purchase
Occasionally, there are cases where customers accidentally combine both purchasing and subscribing. In such cases, customers can receive two products, and if they choose to cancel one, they may be responsible for return shipping costs according to the policy. Therefore, please be mindful not to confuse these terms.

If you have any other questions, please feel free to contact us.

Subscription vs. Purchase : What's Reencle Flex?

Reencle is NOT a Dehydrator NOR a Grinder
Reencle operates on totally different and unique mechnism using microbial technology(ReencleMicrobe™) which makes it neither a dehydrator nor a grinder, such as as Nagual, Lomi and Vitamix.  See the article

Is Reencle a dehydrator?

We are sorry hear that you are experiencing problems.
Please visit our Help Center for troubleshooting or report issues directly to our customer service.

My Reencle is not working properly, can you help?

Hello! 😊

You can reach us through several channels:

General Inquiries: info@reencle.co

For troubleshooting assistance: techsupport@reencle.co

Reencle for Business (Commercial Composter): mega@reencle.co

For SMS support: +1 877-640-0681
(Note: This contact number is solely for inbound calls and will be directed to voicemail.)

Contact Reecle Support

For all inquiries related to the Reencle Flex program, please utilize the provided contact form to directly contact our Flex Support team for assistance. Click the link below to access the form submission.

Contact Flex Support Team

Reencle Flex - Subscription Inquiries

We are proud to share the news about our launch of. ENCORE!. (ENvironmental COmmittment for Reforestation & Restoration of Earth). initiative by Reencle. Just 5 years ago, with the foundation of 34 years of experience in the consumer electronics manu

<h1 data-pm-slice="1 1 []" id="isPasted" style="text-align: center;"><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/Logo_cut-0f1b632e-4bc1-47c4-bd28-78869acc2fe1.png" style="width: 150px;" class="fr-fic fr-dib"><h2 style="text-align: center;" id> </h2>We&#x2019;ve Donated 1,000 Trees!</h1><h2 style="text-align: center;" id="announcing-encore-by-reencle">Announcing ENCORE! by Reencle</h2><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-825e2dd3-b6bd-4c6f-b7e5-9096bf90e546" style="width: 531px;" class="fr-fic fr-dib">We are proud to share the news about our launch of&#xA0;ENCORE!(ENvironmental&#xA0;COmmittment for&#xA0;Reforestation &amp;&#xA0;Restoration of&#xA0;Earth)&#xA0;initiative by Reencle.<img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-aedad79d-1521-4acb-bda3-33f8403761bc" style="width: 405px;" class="fr-fic fr-dib"> <hr><h2 data-pm-slice="1 1 []" id="isPasted" style="text-align: center;">We Plant Trees</h2> <h1 data-pm-slice="1 1 []" style="text-align: center;" id="-1"><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-5ff0cdf6-be41-4a71-b82e-26bdade4e6fb" style="width: 477px;" class="fr-fic fr-dib"> </h1>Just 5 years ago, with the foundation of 34 years of experience in the consumer electronics manufacturing, the very first model of Reencle was launched with the vision to phase out the global food waste problem.Since then, we have been working virously to improve our technology to contribute to a better environment. We truly thank you and sincerely respect you for believing in our product. For that we owe you!To thank you for participating in the environmental protection movement with Reencle we&#x2019;ve decided to donate a part of our profit to planting trees where it is most need in the world.&#xA0;From this day on, &#x201C;One Tree for One Reencle&#x201D; will be donated on behalf your name. (This will be available with the Shopify store lauch coming this November 2022)<hr><h2 data-pm-slice="1 1 []" id="isPasted" style="text-align: center;">Partnership with One Tree Planted:</h2><h2 data-pm-slice="1 1 []" style="text-align: center;" id="one-thousand-trees-donated">One Thousand Trees Donated</h2><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-22a80445-8b82-476f-bb47-ff98fb8feb8d" style="width: 424px;" class="fr-fic fr-dib"> We are happy to officially announce the partnership with One Tree Planted(<a href="https://onetreeplanted.org/" tabindex="-1" target="_blank">onetreeplanted.org</a>) for cooperating in global reforestation. With already having more than 1,000 units sold worldwide from our first global campaign, we have just made equivalent tree donations to One Tree Planted.&#xA0; We won&#x2019;t be stopping here! Reencle will keep searching and reaching out to where the help is needed to save the environment. <img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-1a6ca21b-e837-47e2-b04b-7a9031e599d9" style="width: 546px;" class="fr-fic fr-dib"> In the past, we have destroyed forests without hesitation.&#xA0; However, forests have amazing ability to recover. It&#x2019;s time to look back at our own planet, what we must preserve. To help people and nature to flourish together,&#xA0; forests are key to our climate and home to many species.&#xA0;<img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-1d883f83-af61-4858-ad09-b7653842d371" style="width: 408px;" class="fr-fic fr-dib">Help us inspire the next generation to connect with nature and preserve our planet! <hr style="text-align: center;"><h3 data-pm-slice="1 1 []" id="isPasted">The Rest of Reenclers are Waiting for You!</h3><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-6d891e75-15ff-4c96-a531-4ee0bee4c1fe" style="width: 492px;" class="fr-fic fr-dib"> Want to know more about Reencle?&#xA0;We&#x2019;ve already shared many tips and useful postings on our social media channels for you to check out.Now for the fun part, we have created a&#xA0;<a href="https://www.facebook.com/groups/624486762747155" tabindex="-1" target="_blank">Reencle Facebook Group</a>&#xA0;so that you can share your experience and useful tips to fellow Reencle users or potential owners. And the group is getting bigger and bigger! Join and share your thoughts with fellow Reenclers.<a href="https://www.youtube.com/channel/UClIRR0FGKu3RhLNFeP0UAcA" tabindex="-1" target="_blank">Youtube Channel</a><a href="https://www.facebook.com/reencleus" tabindex="-1" target="_blank">Facebook Page</a><a href="https://www.instagram.com/reencleus/" tabindex="-1" target="_blank">Instagram</a><hr><h3 id="dont-hesitate-to-reach-out">Don&#x2019;t Hesitate to Reach Out</h3><span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can always reach out to our team directly via multiple channels:&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">LIVE CHAT <span id="isPasted" style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Click the live chat bubble at the bottom right corner<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">E-Mail &#xA0; &#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">info<a href="mailto:help@reencleus.com">@reencle.co</a> <span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Text<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Leave Voice Message<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">[<strong id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(42, 42, 42); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Reencle Support Line] +1 877-640-0681<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We would love to hear from you, answer any questions you have, and hear about your ideas about the future of composting and reducing the food waste.Let&apos;s Reencle!

ENCORE! by Reencle: We Plant Trees

(1460+ Trees and counting). Dear Reenclers,. We planted trees in the areas around the world that have been severely affected by forest fires and aren't able to recover a healthy ecosystem on their own. We thank all of our Reenclers and we couldn't ha

<img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/Logo_cut-0f1b632e-4bc1-47c4-bd28-78869acc2fe1.png" style="width: 150px;" class="fr-fic fr-dib"> <h1 data-pm-slice="1 1 []" id="isPasted" style="text-align: center;">We&#x2019;ve Donated Another 460 Trees!</h1>(1460+ Trees and counting) <img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/KakaoTalk_20221209_103729502-e4965f79-83ea-4ec3-8f91-2fcfae1530e7.png" style="width: 400px;" class="fr-fic fr-dib">&#xA0;Dear Reenclers,We planted trees in the areas around the world that have been severely affected by forest fires and aren&apos;t able to recover a healthy ecosystem on their own. <img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-2251719a-aa71-4142-9fb0-5c32611e6e4a" style="width: 400px;" class="fr-fic fr-dib">&#xA0;<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: benton-sans, Helvetica, Sans-serif; font-weight: 500; letter-spacing: normal; font-size: 16px; line-height: 1.5; color: rgb(42, 42, 42); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: center;">We thank all of our Reenclers and we couldn&apos;t have continue supporting our ENCORE Initiative if it wasn&apos;t for all of you.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: benton-sans, Helvetica, Sans-serif; font-weight: 500; letter-spacing: normal; font-size: 16px; line-height: 1.5; color: rgb(42, 42, 42); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: center;">We would like to take a step forward so that we can start practicing our love for the mother nature.&#xA0; <hr style="text-align: center;"><h3 data-pm-slice="1 1 []" id="isPasted">The Rest of Reenclers are Waiting for You!</h3><img src="https://uploads.gorgias.io/JWE4j73pGoxZlV9b/undefined-6d891e75-15ff-4c96-a531-4ee0bee4c1fe" style="width: 492px;" class="fr-fic fr-dib"> Want to know more about Reencle?&#xA0;We&#x2019;ve already shared many tips and useful postings on our social media channels for you to check out.Now for the fun part, we have created a&#xA0;<a href="https://www.facebook.com/groups/624486762747155" tabindex="-1" target="_blank">Reencle Facebook Group</a>&#xA0;so that you can share your experience and useful tips to fellow Reencle users or potential owners. And the group is getting bigger and bigger! Join and share your thoughts with fellow Reenclers.<a href="https://www.youtube.com/channel/UClIRR0FGKu3RhLNFeP0UAcA" tabindex="-1" target="_blank">Youtube Channel</a><a href="https://www.facebook.com/reencleus" tabindex="-1" target="_blank">Facebook Page</a><a href="https://www.instagram.com/reencleus/" tabindex="-1" target="_blank">Instagram</a><hr><h3 id="dont-hesitate-to-reach-out">Don&#x2019;t Hesitate to Reach Out</h3><span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can always reach out to our team directly via multiple channels:&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">LIVE CHAT <span id="isPasted" style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Click the live chat bubble at the bottom right corner<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">E-Mail &#xA0; &#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">info<a href="mailto:help@reencleus.com">@reencle.co</a> <span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Text<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Leave Voice Message<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(59, 191, 173); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">[<strong id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(42, 42, 42); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Reencle Support Line] +1 877-640-0681<span style="font-size: 12pt; font-family: Inter; color: rgb(42, 42, 42); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We would love to hear from you, answer any questions you have, and hear about your ideas about the future of composting and reducing the food waste.Let&apos;s Reencle!

ENCORE! by Reencle: Trees Donated For Forest Fire Recovery

Reencle is proud to offer our customers and affiliate partners the best microorganism food waste composter and selection of great products to enjoy eco-friendly life. By joining our affiliate program you can create revenue by providing access to Reen

<h2 id="reencle-affiliates">Reencle Affiliates</h2> <h3 id="think-green-keep-it-clean">Think Green, Keep It Clean</h3>Reencle is proud to offer our customers and affiliate partners the best microorganism food waste composter and selection of great products to enjoy eco-friendly life.&#xA0;By joining our affiliate program you can create revenue by providing access to Reencle&apos;s top-quality products. <h3 id="its-simple-and-straightforward">It&apos;s Simple and Straightforward</h3>Affiliates will get up to 10% commission on total referral sales when a customer makes a purchase through your affiliate link or use your coupon code.&#xA0;&#xA0;<h3 id="best-of-all-its-free-to-joinsimply-fill-out-our-online-registration-form-here">Best of all, it&apos;s free to join!<br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; margin: 0px; padding: 0px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: &quot;helvetica neue&quot;, helvetica, arial, sans-serif; text-transform: none; letter-spacing: normal; text-align: start; text-decoration: none; align-items: normal; min-width: 0px; orphans: 2; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Simply fill out our online registration form <a href="http://www.shareasale.com/join/137418" rel="noopener noreferrer" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; margin: 0px; padding: 0px; background-color: transparent; color: rgba(var(--color),1); font: inherit; text-transform: inherit; letter-spacing: inherit; text-align: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--color),0.3); align-items: normal; min-width: 0px; --color:19,107,234; transition: text-decoration-color 0.2s ease 0s;" target="_blank" title>here</a>.&#xA0;</h3>We will contact you once we have reviewed and approved your application. Registration Link<a class="fr-green fr-strong" href="http://www.shareasale.com/join/137418" rel="noopener noreferrer" target="_blank">ShareASale</a> <a href="https://af.uppromote.com/reencleus/register" id="isPasted" rel="noopener noreferrer" target="_blank">UpPromote</a>

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ENCORE! by Reencle: We Plant Trees

ENCORE! by Reencle: Trees Donated For Forest Fire Recovery

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